Opt-in / Privacy Policy

    Version 1.2 — Oct 4, 2026 (material update)

    Effective Date

    October 4, 2026 (originally effective April 30, 2025)

    Introduction

    Clicki, Inc. ("Clicki," "we," "us," or "our") values your privacy. This Opt-In / Privacy Policy ("Policy") describes how we collect, use, disclose, and protect the personal information you provide when you voluntarily opt in to receive SMS/text messages through our referral-program messaging service (the "Program") and, more broadly, when you interact with Clicki's products and website. We comply with the Telephone Consumer Protection Act (TCPA), the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM), and all other applicable U.S. privacy laws and CTIA guidelines.

    Important: Opting in to SMS messages is strictly optional and not a condition of purchasing, using, or continuing to use any Clicki product or service. You may enjoy full access to the Clicki platform even if you choose not to receive text messages.

    1. Information We Collect

    Category What We Collect When We Collect It
    Contact Information (Voluntary) Name, mobile phone number, and (optionally) email address When you choose to opt in to SMS messages
    Opt-In Metadata Timestamp of consent, opt-in keyword (e.g., "START"), confirmation message logs At the moment of opt-in and throughout Program participation
    Technical & Usage Data IP address, device type, mobile carrier, operating system, click-through metrics Automatically when you visit our site, interact with messages, or use our dashboards

    We do not intentionally collect sensitive personal data (e.g., Social Security numbers, health data).

    2. How We Use Your Information

    • Program Communications – Send you automated or non-automated SMS about referral opportunities, reward status, confirmations, and related customer-service content.
    • Compliance & Security – Verify identity, detect fraud or abuse, and ensure TCPA and CTIA compliance.
    • Service Improvement (Aggregated) – Analyze non-identifiable usage patterns to refine our products and user experience.

    We do not use mobile numbers collected for the SMS Program for unrelated marketing or share them with unaffiliated marketers.

    Website demo requests and ad measurement

    When you request or book a Clicki demo, we collect the contact and business details you provide, your qualification answers, and attribution information associated with the request. We use this information to arrange your demo, respond to your inquiry, and understand which advertising brings demo requests and bookings.

    For advertising measurement, we may share demo-request and confirmed-booking events with Meta Platforms, together with hashed contact details and available browser identifiers, such as Meta browser/click identifiers, IP address, and user agent. Hashing supports matching and does not make contact information anonymous. We honor Global Privacy Control and recorded advertising-measurement opt-outs. Historical declined measurement choices remain declined.

    This advertising measurement does not enroll you in SMS marketing. Mobile numbers and opt-in information collected for the SMS Program are not shared for third parties' independent marketing. A separate demo request is handled as described above.

    3. TCPA Compliance & Your Consent

    By voluntarily opting in and providing your mobile number, you consent to receive text messages from Clicki as described below:

    • Voluntary Participation – Your consent is free and not required to access or use Clicki's services.
    • Message Frequency – Varies by your activity (typically 1–4 messages per referral event).
    • Carrier Rates – Message and data rates may apply per your plan.
    • Opt-Out – Reply STOP at any time to cease all messages. We will send a single confirmation of your opt-out.
    • Help – Reply HELP or email growth@clicki.io for assistance.

    If you later re-enroll, the above terms will apply anew.

    4. Information Sharing & Disclosure

    Recipient Purpose Safeguards
    Service Providers (SMS gateways, cloud hosting, analytics) Operate the Program on our behalf Bound by confidentiality & data-processing agreements
    Meta Platforms (advertising measurement) Measure which advertising brings website demo requests and confirmed bookings, using demo-request and booking events with hashed contact details and available browser identifiers (Meta browser/click identifiers, IP address, user agent) Not shared when Global Privacy Control or a recorded advertising-measurement opt-out applies; historical declined choices remain declined; SMS Program numbers and opt-in information are not shared for third parties' independent marketing
    Legal / Regulatory Respond to lawful requests, court orders, or enforce our rights Disclosed only as required by law
    Business Transfers Merger, acquisition, or asset sale Your data remains subject to this Policy

    We never sell or rent your personal information.

    5. Data Security

    We employ administrative, technical, and physical safeguards (encryption in transit, role-based access, PCI-compliant payment processors, etc.). No method of transmission or storage is 100% secure; you acknowledge this residual risk.

    6. Data Retention

    We keep Personal Information only as long as needed for the purposes in this Policy or to satisfy legal obligations. When no longer required, we securely delete or anonymize the data.

    7. Children's Privacy

    Our services are directed to adults 18+. We do not knowingly collect data from children. Please contact us if you believe a minor has provided us information so we can remove it.

    8. Your Rights & Choices

    • Access / Correction – Email growth@clicki.io to review or update your data.
    • Opt-Out of SMS – Reply STOP or email us (processing may take up to 24 hours).
    • Withdraw Consent – You may withdraw SMS consent at any time without affecting your regular use of our platform.
    • California & Other State Rights – If you reside in a state with enhanced privacy rights (e.g., CCPA/CPRA), you may have additional rights to request deletion, portability, or restriction of processing.

    9. Changes to This Policy

    We may revise this Policy periodically. We will post the updated version with a new "Effective Date" at the top and, where materially different, notify users via email or in-app notice. Continued use after changes constitutes acceptance.

    10. Contact Us

    Clicki, Inc.

    109 Michigan St NW, Suite 411

    Grand Rapids, MI 49503

    Email: growth@clicki.io

    Phone: 616-227-4873 (Call/Text)