--- title: "Privacy Policy | Clicki" description: "Clicki Privacy Policy - How we collect, use, disclose, and protect your personal information." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "name": "Clicki, Inc.", "url": "https://joinclicki.com", "logo": "https://joinclicki.com/clicki-logo.png", "description": "Clicki is referral software purpose-built for service businesses with instant payouts, CRM integration, and automated compliance.", "foundingDate": "2022", "address": { "@type": "PostalAddress", "streetAddress": "109 Michigan St NW, Suite 411", "addressLocality": "Grand Rapids", "addressRegion": "MI", "postalCode": "49503", "addressCountry": "US" }, "contactPoint": { "@type": "ContactPoint", "telephone": "+1-616-227-4873", "contactType": "sales", "availableLanguage": "English" }, "sameAs": [ "https://www.facebook.com/joinclicki", "https://www.youtube.com/@clickireferrals", "https://www.linkedin.com/company/joinclicki" ] }, { "@context": "https://schema.org", "@type": "SoftwareApplication", "name": "Clicki Referrals", "applicationCategory": "BusinessApplication", "operatingSystem": "Web", "description": "Clicki is the simplest way to automate referral programs for service businesses. Generate personalized referral links, instant payouts, and manage unlimited campaigns.", "offers": { "@type": "Offer", "price": "549", "priceCurrency": "USD", "priceSpecification": { "@type": "UnitPriceSpecification", "billingDuration": "P1M" } } }, [ { "@context": "https://schema.org", "@type": "VideoObject", "name": "Clicki Referrals — SKO 2026 Own the Season Webinar", "description": "See how service businesses use Clicki to automate referral programs and own their referral season.", "thumbnailUrl": "https://img.youtube.com/vi/y0kKzmceI9Q/maxresdefault.jpg", "embedUrl": "https://www.youtube.com/embed/y0kKzmceI9Q", "uploadDate": "2026-01-01T00:00:00+00:00", "publisher": { "@type": "Organization", "name": "Clicki, Inc.", "logo": { "@type": "ImageObject", "url": "https://joinclicki.com/clicki-logo.png" } } }, { "@context": "https://schema.org", "@type": "VideoObject", "name": "Clicki Referrals — Launch Week Day 4: Native Share", "description": "Discover Clicki's Native Share feature that makes it effortless for customers to refer friends and grow your service business.", "thumbnailUrl": "https://img.youtube.com/vi/2xGseqkOFag/maxresdefault.jpg", "embedUrl": "https://www.youtube.com/embed/2xGseqkOFag", "uploadDate": "2025-01-01T00:00:00+00:00", "publisher": { "@type": "Organization", "name": "Clicki, Inc.", "logo": { "@type": "ImageObject", "url": "https://joinclicki.com/clicki-logo.png" } } }, { "@context": "https://schema.org", "@type": "VideoObject", "name": "Clicki Referrals — Launch Week Day 3: Magic Links", "description": "Learn how Clicki Magic Links give every customer a personalized referral link with zero friction.", "thumbnailUrl": "https://img.youtube.com/vi/aOYvm4Ngq_0/maxresdefault.jpg", "embedUrl": "https://www.youtube.com/embed/aOYvm4Ngq_0", "uploadDate": "2025-01-01T00:00:00+00:00", "publisher": { "@type": "Organization", "name": "Clicki, Inc.", "logo": { "@type": "ImageObject", "url": "https://joinclicki.com/clicki-logo.png" } } } ] ] --- [![Clicki Referrals](/assets/clicki-logo-5RSgrmyj.png)](/) Solutions[Integrations](/integrations)[Pricing](/pricing)[About](/about)[Team](/team)[Blog](/blog-full)[Sign in](https://v2.clicki.io)Schedule Demo[Sign up now](/pricing) [New RewardsPass ](/rewardspass) # Opt-in / Privacy Policy Version 1.1 — Apr 29, 2025 ## Effective Date April 30, 2025 ## Introduction Clicki, Inc. ("Clicki," "we," "us," or "our") values your privacy. This Opt-In / Privacy Policy ("Policy") describes how we collect, use, disclose, and protect the personal information you provide when you voluntarily opt in to receive SMS/text messages through our referral-program messaging service (the "Program") and, more broadly, when you interact with Clicki's products and website. We comply with the Telephone Consumer Protection Act (TCPA), the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM), and all other applicable U.S. privacy laws and CTIA guidelines. **Important:** Opting in to SMS messages is strictly optional and not a condition of purchasing, using, or continuing to use any Clicki product or service. You may enjoy full access to the Clicki platform even if you choose not to receive text messages. ## 1\. Information We Collect Category What We Collect When We Collect It Contact Information (Voluntary) Name, mobile phone number, and (optionally) email address When you choose to opt in to SMS messages Opt-In Metadata Timestamp of consent, opt-in keyword (e.g., "START"), confirmation message logs At the moment of opt-in and throughout Program participation Technical & Usage Data IP address, device type, mobile carrier, operating system, click-through metrics Automatically when you visit our site, interact with messages, or use our dashboards We do not intentionally collect sensitive personal data (e.g., Social Security numbers, health data). ## 2\. How We Use Your Information - **Program Communications** – Send you automated or non-automated SMS about referral opportunities, reward status, confirmations, and related customer-service content. - **Compliance & Security** – Verify identity, detect fraud or abuse, and ensure TCPA and CTIA compliance. - **Service Improvement (Aggregated)** – Analyze non-identifiable usage patterns to refine our products and user experience. We do not use your mobile number for unrelated marketing or share it with unaffiliated marketers. ## 3\. TCPA Compliance & Your Consent By voluntarily opting in and providing your mobile number, you consent to receive text messages from Clicki as described below: - **Voluntary Participation** – Your consent is free and not required to access or use Clicki's services. - **Message Frequency** – Varies by your activity (typically 1–4 messages per referral event). - **Carrier Rates** – Message and data rates may apply per your plan. - **Opt-Out** – Reply STOP at any time to cease all messages. We will send a single confirmation of your opt-out. - **Help** – Reply HELP or email [growth@clicki.io](mailto:growth@clicki.io) for assistance. If you later re-enroll, the above terms will apply anew. ## 4\. Information Sharing & Disclosure Recipient Purpose Safeguards Service Providers (SMS gateways, cloud hosting, analytics) Operate the Program on our behalf Bound by confidentiality & data-processing agreements Legal / Regulatory Respond to lawful requests, court orders, or enforce our rights Disclosed only as required by law Business Transfers Merger, acquisition, or asset sale Your data remains subject to this Policy We never sell or rent your personal information. ## 5\. Data Security We employ administrative, technical, and physical safeguards (encryption in transit, role-based access, PCI-compliant payment processors, etc.). No method of transmission or storage is 100% secure; you acknowledge this residual risk. ## 6\. Data Retention We keep Personal Information only as long as needed for the purposes in this Policy or to satisfy legal obligations. When no longer required, we securely delete or anonymize the data. ## 7\. Children's Privacy Our services are directed to adults 18+. We do not knowingly collect data from children. Please contact us if you believe a minor has provided us information so we can remove it. ## 8\. Your Rights & Choices - **Access / Correction** – Email [growth@clicki.io](mailto:growth@clicki.io) to review or update your data. - **Opt-Out of SMS** – Reply STOP or email us (processing may take up to 24 hours). - **Withdraw Consent** – You may withdraw SMS consent at any time without affecting your regular use of our platform. - **California & Other State Rights** – If you reside in a state with enhanced privacy rights (e.g., CCPA/CPRA), you may have additional rights to request deletion, portability, or restriction of processing. ## 9\. Changes to This Policy We may revise this Policy periodically. We will post the updated version with a new "Effective Date" at the top and, where materially different, notify users via email or in-app notice. Continued use after changes constitutes acceptance. ## 10\. Contact Us Clicki, Inc. 109 Michigan St NW, Suite 411 Grand Rapids, MI 49503 Email: [growth@clicki.io](mailto:growth@clicki.io) Phone: [616-227-4873](tel:616-227-4873) (Call/Text) ![Clicki Referrals](/assets/clicki-logo-5RSgrmyj.png) The simplest way to automate referral programs for service businesses. 109 Michigan St NW, Suite 411, Grand Rapids, MI 49503 616-227-4873 Call/Text #### Solutions - [Clicki Referrals](https://joinclicki.com) Customer Referrals Partner Referrals Influencer Referrals - [RewardsPass](/rewardspass) Apple Wallet Google Wallet Push Notifications - [Bravo](https://launchbravo.com) Google Reviews NPS Surveys Tipping Technician Leads - [Denaro AI](https://denaroai.com) AI Collections Automated AR - [Clover by Clicki](https://clover.joinclicki.com) Neighborhood Enrichment Contact Enrichment #### Company - [About](/about) - Book Demo - [Blog](/blog-full) - [Press](/press) - [Careers](/careers) - [Brand](/brand) #### Product - [Pricing](/pricing) - [Integrations](/integrations) - [Docs](https://docs.joinclicki.com) - [API Docs](https://v2.clicki.io/docs) - [Support](/support) #### Software - [Referral Program Software](/referral-program-software) - [Customer Referral Software](/customer-referral-software) - [Referral Tracking Software](/referral-tracking-software) - [RewardsPass](/rewardspass) #### Comparisons - [ReferPro Alternative](/compare/refer-pro-alternative) - [Applause Alternative](/compare/applause-alternative) - [Get The Referral Alternative](/compare/get-the-referral-alternative) #### Industries - [Lawn Care](/industries/lawn-care) - [Pest Control](/industries/pest-control) - [Maid Service](/industries/maid-service) - [HVAC](/industries/hvac) - [Roofing](/industries/roofing) - [Contractors](/industries/contractors) - [Electrical](/industries/electrical) - [Salon/Beauty](/industries/salon-beauty) - [Medical Spa](/industries/medical-spa) - [Junk Removal](/industries/junk-removal) - [Home Services](/industries/home-services) Still have questions? 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