--- title: "Request Support | Clicki Client Success" description: "Get help from Clicki Client Success. Submit a support ticket or book a live session with the Clicki or Bravo platform support team." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "name": "Clicki, Inc.", "url": "https://joinclicki.com", "logo": "https://joinclicki.com/clicki-logo.png", "description": "Clicki is referral software purpose-built for service businesses with instant payouts, CRM integration, and automated compliance.", "foundingDate": "2022", "address": { "@type": "PostalAddress", "streetAddress": "109 Michigan St NW, Suite 411", "addressLocality": "Grand Rapids", "addressRegion": "MI", "postalCode": "49503", "addressCountry": "US" }, "contactPoint": { "@type": "ContactPoint", "telephone": "+1-616-227-4873", "contactType": "sales", "availableLanguage": "English" }, "sameAs": [ "https://www.facebook.com/joinclicki", "https://www.youtube.com/@clickireferrals", "https://www.linkedin.com/company/joinclicki", "https://openlawn.ai" ] }, { "@context": "https://schema.org", "@type": "SoftwareApplication", "name": "Clicki Referrals", "applicationCategory": "BusinessApplication", "operatingSystem": "Web", "description": "Clicki is the simplest way to automate referral programs for service businesses. Generate personalized referral links, instant payouts, and manage unlimited campaigns.", "offers": { "@type": "Offer", "price": "549", "priceCurrency": "USD", "priceSpecification": { "@type": "UnitPriceSpecification", "billingDuration": "P1M" } } }, [ { "@context": "https://schema.org", "@type": "VideoObject", "name": "Clicki Referrals — SKO 2026 Own the Season Webinar", "description": "See how service businesses use Clicki to automate referral programs and own their referral season.", "thumbnailUrl": "https://img.youtube.com/vi/y0kKzmceI9Q/maxresdefault.jpg", "embedUrl": "https://www.youtube.com/embed/y0kKzmceI9Q", "uploadDate": "2026-01-01T00:00:00+00:00", "publisher": { "@type": "Organization", "name": "Clicki, Inc.", "logo": { "@type": "ImageObject", "url": "https://joinclicki.com/clicki-logo.png" } } }, { "@context": "https://schema.org", "@type": "VideoObject", "name": "Clicki Referrals — Launch Week Day 4: Native Share", "description": "Discover Clicki's Native Share feature that makes it effortless for customers to refer friends and grow your service business.", "thumbnailUrl": "https://img.youtube.com/vi/2xGseqkOFag/maxresdefault.jpg", "embedUrl": "https://www.youtube.com/embed/2xGseqkOFag", "uploadDate": "2025-01-01T00:00:00+00:00", "publisher": { "@type": "Organization", "name": "Clicki, Inc.", "logo": { "@type": "ImageObject", "url": "https://joinclicki.com/clicki-logo.png" } } }, { "@context": "https://schema.org", "@type": "VideoObject", "name": "Clicki Referrals — Launch Week Day 3: Magic Links", "description": "Learn how Clicki Magic Links give every customer a personalized referral link with zero friction.", "thumbnailUrl": "https://img.youtube.com/vi/aOYvm4Ngq_0/maxresdefault.jpg", "embedUrl": "https://www.youtube.com/embed/aOYvm4Ngq_0", "uploadDate": "2025-01-01T00:00:00+00:00", "publisher": { "@type": "Organization", "name": "Clicki, Inc.", "logo": { "@type": "ImageObject", "url": "https://joinclicki.com/clicki-logo.png" } } } ], { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How do I request support from Clicki?", "acceptedAnswer": { "@type": "Answer", "text": "Submit a Client Success support ticket at joinclicki.com/support. Our team responds during business hours, and you can also book a live support session with the Clicki or Bravo platform teams from the same page." } }, { "@type": "Question", "name": "Can I talk to a person about a Clicki or Bravo issue?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Use the Clicki platform support calendar for referral, payout, and CRM questions, or the Bravo platform support calendar for reviews, NPS, and tipping questions." } }, { "@type": "Question", "name": "Where is the Clicki knowledge base?", "acceptedAnswer": { "@type": "Answer", "text": "Step-by-step guides and troubleshooting articles live at support.joinclicki.com." } } ] } ] --- [![Clicki Referrals](/assets/clicki-logo-5RSgrmyj.png)](/) Solutions[Integrations](/integrations)[Pricing](/pricing)[About](/about)[Team](/team)[Blog](/blog-full)[Sign in](https://v2.clicki.io)Schedule Demo[Sign up now](/pricing) [New RewardsPass ](/rewardspass) Client Success # Request support Already using Clicki or Bravo? Open a ticket below and our Client Success team will jump in — or grab a live session with the platform team. [Submit a ticket](#support-ticket) [Book a support call](#support-calls) [Knowledge base](https://support.joinclicki.com/) ## Client Success support ticket Tell us what's happening and we'll route it to the right specialist. ## Prefer a live session? Pick the platform you need help with and grab a time that works. Clicki SupportBravo Support ### Clicki platform support Referral campaigns, payouts, promoter portals, and CRM syncing. Looking for how-to guides? [Browse the Clicki knowledge base](https://support.joinclicki.com/). ![Clicki Referrals](/assets/clicki-logo-5RSgrmyj.png) The simplest way to automate referral programs for service businesses. 109 Michigan St NW, Suite 411, Grand Rapids, MI 49503 616-227-4873 Call/Text #### Solutions - [Clicki Referrals](https://joinclicki.com) Customer Referrals Partner Referrals Influencer Referrals - [RewardsPass](/rewardspass) Apple Wallet Google Wallet Push Notifications - [Bravo](https://launchbravo.com) Google Reviews NPS Surveys Tipping Technician Leads - [OpenLawn](https://openlawn.ai) AI Lawn Measurement Property Mapping Instant Quotes - [Clover by Clicki](https://clover.joinclicki.com) Neighborhood Enrichment Contact Enrichment #### Company - [About](/about) - Book Demo - [Blog](/blog-full) - [Press](/press) - [Careers](/careers) - [Brand](/brand) #### Product - [Pricing](/pricing) - [Integrations](/integrations) - [Docs](https://docs.joinclicki.com) - [API Docs](https://v2.clicki.io/docs) - [Support](/support) #### Software - [Referral Program Software](/referral-program-software) - [Customer Referral Software](/customer-referral-software) - [Referral Tracking Software](/referral-tracking-software) - [RewardsPass](/rewardspass) #### Comparisons - [ReferPro Alternative](/compare/refer-pro-alternative) - [Applause Alternative](/compare/applause-alternative) - [Get The Referral Alternative](/compare/get-the-referral-alternative) #### Industries - [Lawn Care](/industries/lawn-care) - [Pest Control](/industries/pest-control) - [Maid Service](/industries/maid-service) - [HVAC](/industries/hvac) - [Roofing](/industries/roofing) - [Contractors](/industries/contractors) - [Electrical](/industries/electrical) - [Salon/Beauty](/industries/salon-beauty) - [Medical Spa](/industries/medical-spa) - [Junk Removal](/industries/junk-removal) - [Home Services](/industries/home-services) Still have questions? Schedule a call[Sign up now](/pricing)[Text Us](sms:+16162274873) Ask AI about Clicki [](https://chat.openai.com/?q=As%20a%20potential%20customer%2C%20I%20want%20to%20understand%20what%20Clicki%20Referrals%20offers.%0A%0AExplain%20step%20by%20step%20how%20the%20referral%20software%20works%3A%20what%20I%20receive%2C%20how%20customers%20and%20partners%20refer%2C%20the%20tracking%20dashboard%2C%20reward%20payouts%2C%20CRM%20integrations%2C%20and%20pricing.%0A%0AExplain%20it%20simply%2C%20as%20if%20describing%20the%20real%20experience%20of%20using%20the%20service.%20Visit%20https%3A%2F%2Fjoinclicki.com%20for%20reference.)[](https://claude.ai/new?q=As%20a%20potential%20customer%2C%20I%20want%20to%20understand%20what%20Clicki%20Referrals%20offers.%0A%0AExplain%20step%20by%20step%20how%20the%20referral%20software%20works%3A%20what%20I%20receive%2C%20how%20customers%20and%20partners%20refer%2C%20the%20tracking%20dashboard%2C%20reward%20payouts%2C%20CRM%20integrations%2C%20and%20pricing.%0A%0AExplain%20it%20simply%2C%20as%20if%20describing%20the%20real%20experience%20of%20using%20the%20service.%20Visit%20https%3A%2F%2Fjoinclicki.com%20for%20reference.)[](https://www.perplexity.ai/?q=As%20a%20potential%20customer%2C%20I%20want%20to%20understand%20what%20Clicki%20Referrals%20offers.%0A%0AExplain%20step%20by%20step%20how%20the%20referral%20software%20works%3A%20what%20I%20receive%2C%20how%20customers%20and%20partners%20refer%2C%20the%20tracking%20dashboard%2C%20reward%20payouts%2C%20CRM%20integrations%2C%20and%20pricing.%0A%0AExplain%20it%20simply%2C%20as%20if%20describing%20the%20real%20experience%20of%20using%20the%20service.%20Visit%20https%3A%2F%2Fjoinclicki.com%20for%20reference.)[](https://gemini.google.com/?q=As%20a%20potential%20customer%2C%20I%20want%20to%20understand%20what%20Clicki%20Referrals%20offers.%0A%0AExplain%20step%20by%20step%20how%20the%20referral%20software%20works%3A%20what%20I%20receive%2C%20how%20customers%20and%20partners%20refer%2C%20the%20tracking%20dashboard%2C%20reward%20payouts%2C%20CRM%20integrations%2C%20and%20pricing.%0A%0AExplain%20it%20simply%2C%20as%20if%20describing%20the%20real%20experience%20of%20using%20the%20service.%20Visit%20https%3A%2F%2Fjoinclicki.com%20for%20reference.)[](https://x.com/i/grok?text=As%20a%20potential%20customer%2C%20I%20want%20to%20understand%20what%20Clicki%20Referrals%20offers.%0A%0AExplain%20step%20by%20step%20how%20the%20referral%20software%20works%3A%20what%20I%20receive%2C%20how%20customers%20and%20partners%20refer%2C%20the%20tracking%20dashboard%2C%20reward%20payouts%2C%20CRM%20integrations%2C%20and%20pricing.%0A%0AExplain%20it%20simply%2C%20as%20if%20describing%20the%20real%20experience%20of%20using%20the%20service.%20Visit%20https%3A%2F%2Fjoinclicki.com%20for%20reference.) 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